> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://essential-grid.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Restore an Essential Grid Gallery Backup

# Overview

Essential Grid Gallery uses the **Syncora Backup & Restore** app to back up and restore your gallery data. This guide walks you through connecting Syncora to Essential Grid Gallery and restoring a previous backup.

## Prerequisites

* Essential Grid Gallery installed on your Shopify store
* Admin access to your Shopify store
* Syncora Backup & Restore app installed on your store.

## Part 1 — Connect Syncora Backup & Restore

* In your Shopify admin, go to **Apps** and open **Essential Grid Gallery**.
* In the Essential Grid Gallery dashboard, click **Backup**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_1j2xsae.png =900x475)

* You need to Install **Syncora Backup & Restore** to **get your token**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_1kga0v5.png =900x383)

* On the Syncora Backup & Restore app listing page, click **Install**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_gc3idt.png =900x510)

* Review the requested permissions, then click **Install** again to confirm and complete installation.
* You'll land in the Syncora Backup & Restore app — this confirms the install succeeded.

## Part 2 — Retrieve Your API Token

* Navigate back to **Essential Grid Gallery > Backup**.
* Click **Syncora Backup & Restore** on the backup page.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_aun3dm.png =900x583)

* you will be redirected to syncora's **Third-Party Backup** page.
* Click **Reveal** to display your API token.
* Then Click **Copy** to copy the token to your clipboard.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_1vjd8jl.png =900x510)

## Part 3 — Link the Token in Essential Grid Gallery

* Go back to **Essential Grid Gallery > Backup** and paste the token into the token field.
* Click **Save Settings** to save the connection.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_la3fpe.png =900x551)


## Part 4 — Select and Restore a Backup

* From the list of available backups, check the box next to the backup you want to restore in bulk.
* Click **Selected Backup** to backup in bulk.
* Choose **Single Backup** to backup the galleries individually.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_1thvts8.png =900x442)

* Click **View & restore backups** to restore the backups.
* Click **Restore**.
* Confirm the action by clicking **Restore** again.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/e/1/f1e1cc0327ff9000/image_pyuowg.png =900x561)


Your Essential Grid Gallery data is now restored from the selected backup.

## Notes

* Restoring does not overwrite your current Essential Grid Gallery data with the contents of the selected backup it will just create new gallery in draft mode.
* Backups are typically labeled with the gallery name and a random number at the end, making it easy to identify the right one to restore.
* The API token only needs to be retrieved and saved once; after that, you can go straight to Part 4 whenever you need to restore a backup.